Barrus Hosts Successful Segway Training for Dealers

Published on: 19/03/2025

Barrus recently hosted comprehensive Segway robotic mower service training sessions for its network of dealers. The training, which took place at Bicester, aimed to equip dealers with the knowledge and skills required to effectively service and maintain Segway’s robotic mowers, including the brand new X3 Series, designed to handle unprecedented lawn sizes with precision, mowing areas of up to 10,000m².

The event proved so popular that it was held on eight consecutive days. The sessions brought together over 170 dealer colleagues from across the region, providing them with hands-on experience and in-depth technical insights into the robotic mowers' features, common troubleshooting issues, and maintenance protocols. Expert trainers from Barrus led the sessions, covering everything from basic setup to more advanced diagnostic techniques.

“We’re excited to offer this essential training to our dealers,” said Phil Noble, Divisional Sales Manager, Barrus. “Segway robotic mowers are revolutionising the landscaping industry, and it’s crucial that our dealers are fully prepared to support our customers with the highest level of service. This training ensures they have the tools and knowledge they need to maintain and repair the products efficiently, providing exceptional service to end-users.”

Throughout the training, dealers participated in hands-on workshops and demonstrations, where they had the opportunity to troubleshoot and repair robotic mowers in real-time. The sessions also included discussions on product updates, maintenance best practices, and customer service techniques to ensure an optimal ownership experience.

The training aligns with Barrus’s commitment to supporting its dealer network and maintaining high standards for product quality and customer satisfaction. By empowering dealers with the technical expertise they need, Segway is strengthening its position as a trusted leader in the robotic mower market.

“Our dealers are the backbone of our success, and we are committed to providing them with the resources and training to deliver excellent service,” Phil Noble continued .“We look forward to seeing the positive impact this training will have on the customer experience.”

The training event was met with positive feedback from attendees, who expressed appreciation for the detailed, hands-on approach and the valuable insights shared throughout the sessions.

If you would like to join the growing number of Segway dealers across the UK please email segway@barrus.co.uk

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